Auto-Pilot 04 · Answer Customer Inquiries
REACH Art. 33, RoHS, SCIP: at the push of a button, straight from your database. When a material changes, your customer has the new proof before anyone else. A mandatory reply becomes a head start in trust.
Reactive “we’ll look into it” becomes proactive "Here is your current proof of compliance".
This is how compliance turns into a relationship.
From a customer request to a proactive notification. In four steps.
The up-to-date filter shows who has which version.
Every customer with a status of 'current' or 'outdated'. As soon as active monitoring delivers a relevant finding, the affected customer profile is automatically transferred to the 'outdated' section, accompanied by precise details of the detected changes.
- Issuer
- Product ID
- Recipient
- Created
- turnus GmbH
- KD-NAV-2001
- Customer · OEM
- 2026-05-14
The product contains 1 substance from the REACH candidate list (31st update) at a concentration > 0.1% by weight. Notification obligation fulfilled.
The conformity declaration appears, ready to send.
REACH Article 33-compliant documentation featuring substance tables, CAS numbers, concentrations, and recipient allocations, generated directly from your database. Eliminates manual transfers and makeshift Excel workarounds.
Review, adjust, and approve data: with a complete audit trail.
Incoming data is not accepted tacitly. Your quality management team decides on a cell-by-cell and row-by-row basis whether to accept a value. The preview updates in real time, and the history remains fully traceable.
Proactive: every other customer with the same article hears it first.
When Bosch requests documentation, the declaration is dispatched within a minute. Furthermore, Continental, ABB, and Siemens, who source the same item, are automatically prompted with the new compliance proof before even initiating an inquiry.
What Response feeds and extends.
Monitor Regulations
ECHA, EU-OSHA, BAuA and other sources are checked daily. Changes reach you with article and supplier mapping included.
Learn more →Consolidate Data
A database from ERP exports, bills of materials, supplier declarations and customer requests, automatically linked and searchable.
Learn more →Assess Suppliers
Outdated supplier data is flagged, targeted requests are sent automatically, and parsed responses flow straight back into the data foundation.
Learn more →