Last updated on 21 January 2025
AGREEMENT WITH OUR LEGAL TERMS
We are Bridgemaker GmbH, operating under the name turnus.ai ("Company", "we", "us" or "our"), a company registered in Germany, located at Linienstraße 86, 10119 Berlin. Our VAT number is HRB 179174.
We operate the website http://www.turnus.ai (the "Website") as well as all other related products and services that refer to or link to these legal terms (the "Legal Terms") (collectively the "Services").
Turnus.ai allows you to manage sustainability inquiries efficiently and automatically. Our services are exclusively targeted at business clients (B2B). Individuals are prohibited from using them.
You can contact us via email at privacy@turnus.ai or by post at Linienstraße 86, 10119 Berlin, Germany.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of a company ("you"), and Bridgemaker GmbH, governing your access to and use of the Services. By accessing the Services, you agree that you have read, understood, and accepted these Legal Terms. IF YOU DO NOT AGREE WITH THESE LEGAL TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.
Additional terms and conditions or documents that may be posted on the Services from time to time are expressly incorporated herein by reference. We reserve the right to make changes or modifications to these Legal Terms at our discretion. We will alert you about any changes by updating the "Last updated" date of these Legal Terms. The changes will be deemed accepted if you continue to use the Services after the changes become effective. It is your responsibility to periodically review these Legal Terms to remain informed of updates.
The Services are intended for users who are at least 18 years old and acting on behalf of a company. We encourage you to print a copy of these Legal Terms for your records.
For information about privacy, please refer to our Privacy Policy, which you can view at https://turnus.ai/datenschutz.
TABLE OF CONTENTS
1. OUR SERVICES
2. INTELLECTUAL PROPERTY RIGHTS
3. USER REPRESENTATIONS
4. USER REGISTRATION
5. PURCHASES AND PAYMENT
6. SUBSCRIPTIONS
7. PROHIBITED ACTIVITIES
8. USER CONTRIBUTIONS
9. CONTRIBUTION LICENSE
10. REVIEW GUIDELINES
11. THIRD-PARTY WEBSITES AND CONTENT
12. SERVICE MANAGEMENT
13. PRIVACY POLICY
14. COPYRIGHT INFRINGEMENTS
15. TERM AND TERMINATION
16. MODIFICATIONS AND INTERRUPTIONS
17. GOVERNING LAW
18. DISPUTE RESOLUTION
19. CORRECTIONS
20. DISCLAIMER
21. LIMITATIONS OF LIABILITY
22. INDEMNIFICATION
23. USER DATA
24. ELECTRONIC COMMUNICATIONS, TRANSACTIONS AND SIGNATURES
25. MISCELLANEOUS
26. CONTACT US
1. OUR SERVICES
Bridgemaker GmbH offers turnus.ai, an AI-based software solution that assists companies in efficiently handling sustainability and compliance inquiries. The services particularly include:
1. Automated document analysis and processing: Our AI technology extracts, analyses, and answers questions, especially in the context of ESG regulations.
2. Workflow optimisation: The software reduces manual efforts and increases efficiency through automated processes.
3. Compliance support: turnus.ai helps companies comply with current sustainability standards and demonstrate their implementation.
Trial Phase
The use of the services takes place within a free trial phase, which is exclusively offered to companies. Individuals are excluded from the use.
Disclaimer
● Accuracy of Results: The analyses and answers provided by the software are based on the supplied data. Full accuracy or absence of errors cannot be guaranteed.
● Usage Restrictions: Users may not upload unlawful or confidential content that violates applicable laws. The responsibility for the submitted data lies solely with the user.
Availability
We strive for maximum availability of the services but cannot guarantee uninterrupted use. Especially maintenance work or technical disruptions may lead to limitations.
2. INTELLECTUAL PROPERTY RIGHTS
Company Property
All content, technologies, designs, databases, and trademarks provided within turnus.ai services are the exclusive property of Bridgemaker GmbH or its licensors. They are protected by copyright, trademark, and other applicable laws.
User Usage Rights
Customers receive a non-exclusive, revocable, non-transferable license to use the services for the contractually agreed purposes. This license does not entitle customers to:
● Copy or reproduce the content, software, or technologies of turnus.ai;
● Modify, reverse-engineer or edit;
● Make public or disseminate;
● Use for purposes other than those outlined in the contract.
Consequences of Violations
A breach of these regulations will lead to the immediate termination of usage rights. Additionally, Bridgemaker GmbH reserves the right to take legal actions.
CUSTOMER OWNERSHIP RIGHTS
Ownership of Customer Data
All data uploaded by customers into the turnus.ai software remains the exclusive property of the customers. Turnus.ai claims no ownership of the intellectual property of these data.
Processing License
Customers grant turnus.ai a limited license to process the uploaded data solely for the performance of the contractually agreed services.
Confidentiality and Protection
Turnus.ai commits to treating customer data confidentially and not to use them for any purposes other than the agreed services. Disclosure to third parties occurs only as required by law or if the customer expressly consents.
Customer Responsibility
Customers are responsible for ensuring that the uploaded data do not infringe on third-party rights and comply with applicable laws. In case of violation, the customer bears sole responsibility.
Your Use of Our Services
Registration Process
Registration is required to use the services, involving the provision of the following information:
● Name
● Company
● Email address
● Role in the company
By registering, you agree to these legal terms and confirm that you are authorised to act on behalf of your company.
User Responsibilities
● You are responsible for keeping your login details secure and preventing unauthorized access.
● Any use of the services that violates these legal terms is prohibited and may lead to the suspension or deactivation of your account.
Usage Restrictions
● The services are to be used exclusively by authorized personnel of the registered company.
● Users may not upload content that is illegal or confidential unless they possess the required rights or permissions.
Termination and Deactivation
We reserve the right to suspend or deactivate accounts if:
● There is a violation of these legal terms.
● There is a suspicion of unauthorized use.
Users will be informed of such suspension or termination unless prohibited by law.
Your Submissions and Contributions
Please read this section carefully to understand the rights you grant us, and your obligations when posting or uploading content through the services.
Submissions
If you directly submit questions, comments, suggestions, ideas, feedback, or other information regarding the services to us (“Submissions”), you grant us a limited, non-exclusive license to use these submissions. This license solely includes:
● Use for the development and improvement of our services.
● Use for internal documentation purposes.
Your intellectual property remains entirely yours. Submissions will not be published or shared with third parties without your consent.
Contributions
The services may invite you to create, submit, post, or display content and materials (collectively “Contributions”). Contributions may be visible to the public. By posting a Contribution, you agree that:
● Your Contributions do not contain confidential information.
● You grant us a limited, non-exclusive license to display and distribute these Contributions as part of the services.
● Contributions that violate these legal terms may be removed.
Your Responsibility
You are solely responsible for your Submissions and Contributions. You warrant that:
● You have all the necessary rights to provide these contents.
● The contents do not infringe third-party rights or violate applicable law.
Content Removal
We reserve the right to remove content that is:
● Illegal, offensive, or inappropriate.
● In violation of our legal terms.
3. USER REPRESENTATIONS
By using the services, you represent and warrant:
1. All registration information you submit will be true, accurate, and complete.
2. You will maintain the accuracy of such information and promptly update it as necessary.
3. You have the legal capacity and agree to comply with these legal terms.
4. You are of legal age in your jurisdiction of residence.
5. You will not access the services through automated or non-human means, whether through a bot, script, or otherwise.
6. You will not use the services for any illegal or unauthorized purposes.
7. Your use of the services will not violate any applicable law or regulation.
Providing false, inaccurate, non-current, or incomplete information gives us the right to suspend or terminate your account and refuse any current or future use of the services (or any portion thereof).
4. USER REGISTRATION
By using the services, you represent and warrant as a user:
Truthful Information
● All registration and usage information you provide is true, accurate, and complete.
● You agree to update such information promptly in case of changes.
Responsibility for Access Credentials
● You agree to keep your access credentials secure and prevent third-party access to your account.
● Any activity that occurs over your account is considered authorized by you unless you promptly notify us of unauthorized use.
Compliance with Legal Requirements
● You affirm that your use of the services does not violate any applicable laws, regulations, or third-party rights.
● Uploading content that is illegal, defamatory, obscene, or discriminatory is prohibited.
Prohibition of Automated Use
● Automating systems, bots, scripts, or other non-human means to access or use the services is not allowed.
Penalties for False Statements
● If provided information is false, inaccurate, or incomplete, we reserve the right to suspend, terminate your account, or limit your use of the services.
5. PURCHASES AND PAYMENT
We accept the following payment methods:
● PayPal
● Visa
● Mastercard
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the services. You shall update account and payment information promptly, including email address, payment method, and payment card expiration date so that we can complete your transactions and contact you as needed. VAT will be added to the purchase price as we deem required. We reserve the right to change prices at any time. All payments are in Euros.
You agree to pay all charges at the prices in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order.
We reserve the right to correct any errors or mistakes in pricing even if we have already requested or received payment.
We reserve the right to refuse any order placed through the services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers, or distributors.
6. SUBSCRIPTIONS
Billing and Renewal
Your subscription will continue and automatically renew unless it is cancelled. You agree that we may charge your payment method on a recurring basis without requiring your prior approval for each recurring charge until you cancel the applicable subscription. Your billing cycle is monthly.
Free Trial Period
We offer a 14-day free trial period to new users registering for the services. During this trial period, the account will not be charged, and the subscription will be suspended until it is converted to a paid version at the end of the free trial.
Cancellation
All purchases are non-refundable. You can cancel your subscription at any time by contacting us using the contact information provided below. Your cancellation will take effect at the end of the current paid period. If you have any issues or dissatisfaction with our services, please contact us at support@turnus.ai
Fee Changes
We reserve the right to change subscription fees at any time, and will inform you of any price changes in accordance with applicable legal requirements.
7. PROHIBITED ACTIVITIES
You may use the services only for lawful purposes and in accordance with these legal terms. You agree not to engage in any of the following prohibited activities:
Unauthorized Use and Manipulation
● Systematic Data Collection: Systematic retrieval or scraping of data, data mining or other automated data collection methods without our written consent.
● Unauthorized Access: Attempts to gain unauthorized access to our systems, databases, or user accounts.
● Manipulation: Circumvention, disabling, or interfering with security-related features of the services, including features that prevent or restrict the use or reproduction of any content.
Distribution of Harmful Content
● Malware and Viruses: Uploading or distributing viruses, trojans, malware, or other harmful code.
● Unlawful Content: Posting, transmitting, or distributing any content that is defamatory, obscene, offensive, discriminatory, or otherwise inappropriate.
Misuse of Services
● Harassment: Using the services to harass, threaten, or harm individuals or groups.
● Defamation: Defaming or harming our reputation or the services.
● Inappropriate Use: False reports of abuse or inappropriate use of our customer support.
Automated Use
● Bots and Scripts: Using bots, scripts, or other automated tools to manipulate or misuse the services.
● Passive Tracking: Uploading or transmitting passive or active information collection mechanisms, including web bugs, cookies, or similar technology, without our consent.
Violation of Legal Provisions
● Copyright Infringements: Using the services for the distribution of copyrighted material without the required rights.
● Violation of Privacy Laws: Uploading or processing personal data without legal ground.
Disruption and Overloading
● Disruptive Activities: Actions that disrupt the seamless use of the services by others, including spam, excessive use of capital letters, or repeated posts.
● Overloading: Excessive load on our systems or networks.
Impersonation and Unauthorized Use
● Identity Theft: Impersonating other users or using usernames without consent.
● Commercial Use: Using the services for profit-oriented or commercial activities without our express consent.
Consequences of Violations
● In the event of a violation of these terms, we reserve the right to:
○ Temporarily suspend or permanently terminate your account.
○ Initiate legal action, including claims for damages.
By using the services, you agree to uphold these terms and maintain the integrity of the services.
8. USER CONTRIBUTIONS
The services may invite you to participate in chats, blogs, message boards, online forums, and other features and to create, submit, post, or upload content or materials (collectively "Contributions"). By uploading a Contribution, you represent and warrant:
● Ownership and Rights: You are the rightful owner or have the necessary rights, licenses, and permissions to create the Contribution and grant us the rights described herein.
● Legal Compliance: Your Contribution does not infringe on third-party rights (including copyrights, trademarks, or privacy rights) and does not violate applicable law.
● Appropriateness: Your Contribution is free of defamatory, offensive, obscene, or discriminatory content as well as spam or unauthorized advertising.
● Liability: You assume sole responsibility for your Contributions, including their legality, reliability, and accuracy.
We reserve the right to remove Contributions at any time and without notice that violate these terms or are deemed inappropriate at our discretion.
9. CONTRIBUTION LICENSE
By posting contributions, you grant us a non-exclusive, royalty-free, worldwide, and revocable license to:
● Display: Display and distribute your Contributions as part of the services.
● Use: Use your Contributions to enhance or develop our services.
Your Contributions remain your intellectual property. The license does not cover the commercial exploitation of your Contributions outside the agreed framework. Confidential or marked confidential content will not be used without your express consent.
We are under no obligation to monitor or edit Contributions. However, should we find violations, we reserve the right to remove Contributions or suspend your account.
10. REVIEW GUIDELINES
We may provide you areas on the services to leave reviews or ratings. When posting a review, you agree to the following guidelines:
Criteria for Acceptable Reviews
● Your review must be based on a genuine experience with the services or products.
● Reviews must not contain offensive, discriminatory, obscene, or otherwise inappropriate content.
● Reviews must not contain false, misleading, or inaccurate information.
Prohibited Activities
● Reviews may not be used as promotional material or to defame competitors.
● Organising campaigns encouraging users to post positive or negative reviews is prohibited.
Moderation Rights
● We reserve the right to remove reviews that violate these guidelines, are inappropriate, or violate applicable law.
● We are under no obligation to monitor all reviews.
Liability
● You warrant that your review does not infringe third-party rights, including copyrights, trademarks, or privacy rights.
● You accept sole responsibility for your reviews and release us from any third-party claims arising from your review.
11. THIRD-PARTY WEBSITES AND CONTENT
The services may contain links to other websites ("Third-Party Websites") as well as articles, photos, texts, graphics, images, designs, music, sound, video, information, applications, software, and other content or items originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us. We assume no responsibility for:
● The content, accuracy, appropriateness, opinions, reliability, privacy practices, or other policies of Third-Party Websites or Third-Party Content.
● Damage or loss caused by your access to or use of such websites or content.
The inclusion of or linking to any Third-Party Websites or Third-Party Content does not imply endorsement or approval by us. If you access Third-Party Websites or use Third-Party Content, you do so at your own risk. These legal terms no longer apply when you leave the services. We encourage you to review the terms and conditions and privacy policies of any Third-Party Websites you navigate to.
All transactions or agreements made with third-party providers on Third-Party Websites are solely between you and the applicable provider. We assume no responsibility for products or services offered by third-party providers and disclaim any liability.
You indemnify us against all losses or damages incurred in connection with Third-Party Websites or Content.
12. SERVICE MANAGEMENT
We reserve the right to manage the services in a manner that protects our rights and property and ensures the proper functioning of the services. This includes:
1. Monitoring: Monitoring the services for violations of these legal terms.
2. Legal Action: Taking appropriate legal action against anyone who violates the law or these terms, including reporting to law enforcement authorities.
3. Access Restrictions: Restricting, blocking, or disabling access to content or user accounts that violate these terms.
4. Content Removal: Removing or disabling files or content that overly burden our systems or otherwise interfere with the operation of the services.
5. System Integrity: Taking all necessary measures to ensure the security and integrity of the services.
We reserve the right to update, limit, or discontinue the services at any time without notice, without liability to you.
13. PRIVACY POLICY
We place great importance on protecting your data. Information on how we process your personal data, your rights, and our data protection measures can be found in our full Privacy Policy at https://turnus.ai/datenschutz.
We process personal data only to the extent necessary for providing our services. This includes, for example, the following data:
● Name and contact details,
● Information on the use of our services.
You have the right to access, correct, or delete the data we have processed about you and to object to the processing. Further information can be found in our Privacy Policy.
14. COPYRIGHT INFRINGEMENTS
We respect the intellectual property rights of others. If you believe that content on our services violates a copyright, please contact us immediately at support@turnus.ai.
Your notice should include:
1. A description of the copyrighted work that you claim has been infringed.
2. A description of the infringing content (e.g., URL or specific information).
3. Your contact information (name, email address, phone number).
We will review your notice and remove content that is found to be infringing copyright. If a notice is proven to be false, we reserve the right to take legal action.
15. TERM AND TERMINATION
These legal terms remain in effect while you use the services. We reserve the right to terminate your account or access to the services for good cause at any time without notice. Good cause includes, but is not limited to:
● Violations of these legal terms, including "Prohibited Activities."
● Misuse or unauthorized use of the services.
● Repeated infringements of copyrights or other third-party rights.
If we terminate your account, you must cease all use of the services and may not create a new account under another name. We reserve the right to take appropriate legal action, including civil, criminal, and injunctive remedies.
Upon termination, we may delete or block personal data and content in accordance with our Privacy Policy, to the extent legally permissible.
16. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, suspend, or discontinue any content or features of the services at any time without notice. This may be necessary for technical, legal, or business reasons.
Material changes affecting prices or availability will be notified to users as far in advance as possible. This may be necessary for technical, legal, or business reasons.
We strive to keep the services available as best as possible, but cannot guarantee uninterrupted availability. Temporary outages may occur due to maintenance work, technical issues, or other circumstances beyond our control.
We do not accept liability for any loss, damage, or inconvenience caused by such interruptions to the extent legally permissible. Nothing in these terms obligates us to maintain, update, or fix the services.
17. GOVERNING LAW
These legal terms are governed by the laws of the Federal Republic of Germany. The United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.
All disputes arising out of or in connection with these legal terms shall be subject to the exclusive jurisdiction of the courts in Berlin, Germany, unless otherwise required by mandatory statutory provisions.
If you are a consumer with habitual residence in the European Union, mandatory consumer protection rights of your country remain unaffected.
18. DISPUTE RESOLUTION
The European Commission provides a platform for online dispute resolution (ODR), accessible at https://ec.europa.eu/consumers/odr/.
We are not obliged and unwilling to participate in dispute resolution proceedings before a consumer arbitration board. Any disputes that cannot be amicably resolved shall be subject to the exclusive jurisdiction of the courts in Berlin, Germany, unless otherwise required by mandatory statutory provisions.
19. CORRECTIONS
The information provided on our services may contain typographical errors, inaccuracies, or omissions. This applies primarily, but not exclusively, to descriptions, prices, availability, and other content.
We reserve the right to correct these errors, inaccuracies, or omissions at any time and without prior notice. Such corrections do not entitle any claims against us, to the extent legally permissible. Corrections affecting material contractual terms will be notified to users if they significantly affect their rights or obligations.
Material changes affecting prices or availability will be notified to users as far as possible in advance.
20. DISCLAIMER
The services are provided "as is" and "as available" without express or implied warranties. We disclaim all warranties to the extent legally permissible, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement of third-party rights.
We are not responsible for:
1. Errors, inaccuracies, or omissions in the content of the services.
2. Damages resulting from access to or use of the services, including personal or property damage.
3. Unauthorized access to our servers or stored data.
4. Interruptions or failures in transmission of the services.
5. Third-party content accessible through the services.
Our services may contain links to external websites or third-party content. We do not guarantee the accuracy or quality of such content and disclaim any responsibility for any losses or damages resulting from their use.
21. LIMITATIONS OF LIABILITY
Our liability, regardless of legal basis, is limited to the extent legally permissible. Specifically, we are not liable for:
● Direct or indirect damages, including lost profit, data loss, or consequential damages.
● Claims arising from the use of the services based on unauthorized access, interruptions, or incorrect content.
If legally permissible, our maximum liability is limited to the amount you have paid for the use of the services in the last six (6) months preceding the claim. If certain laws do not allow these limitations, they apply to the extent legally permissible.
22. INDEMNIFICATION
You agree to indemnify us, our affiliates, partners, employees, and agents from all claims, damages, losses, and costs arising from:
1. Your Contributions or use of the services.
2. Violations of these legal terms.
3. Infringements of third-party rights, including intellectual property rights.
4. Activities causing harm to other users.
If a claim is made, we assume sole control of the defense and management of the case. You agree to assist us in this endeavor as reasonably required.
23. USER DATA
We store certain data you provide during the use of the services, including activity-related data. This storage is solely for the purpose of managing and improving the services.
While we perform regular backups, you are solely responsible for backing up all data you submit or relate to your activities. Details on the storage and deletion of data can be found in our Privacy Policy. We accept no liability for the loss or damage of such data, to the extent legally permissible. By using the services, you waive any claims against us related to data loss or damage.
24. ELECTRONIC COMMUNICATIONS, TRANSACTIONS AND SIGNATURES
By using the services, sending emails, or completing online forms, you agree to electronic communication. You agree that all agreements, notifications, and documents provided to you electronically satisfy any legal requirement for written communication.
Furthermore, you agree to:
● The use of electronic signatures, contracts, and documentation.
● The delivery of notices and records through electronic channels.
You waive any claims that arise from the demand for an original signature or non-electronic records, to the extent legally permissible.
25. MISCELLANEOUS
These legal provisions constitute the entire agreement between you and us. The following provisions also apply:
1. Severability: If any provision of these legal provisions is invalid or unenforceable, the remaining provisions remain in effect.
2. Force Majeure: We are not liable for delays or non-performance caused by circumstances beyond our control (e.g., natural disasters, network failures).
3. Transfer: We reserve the right to transfer our rights and obligations to third parties.
4. Waiver: Failure to enforce a right or provision does not constitute a waiver of that right.
5. No Contractual Relationship: This agreement does not create a partnership, employment, or agency relationship.
These legal provisions shall not be construed against you, simply because we drafted them. By using the services, you agree to the electronic form of this agreement.
26. CONTACT US
To resolve a complaint about the services or to receive further information regarding the use of the services, please contact us at:
support@turnus.ai
Bridgemaker GmbH
Linienstraße 86
Berlin 10119
